OME Membership Cancellation, Refund & Pause Policy

We understand that circumstances can change. OME Membership is designed to provide flexibility while allowing us to maintain consistent programs, guidance, and support for our members.

Automatic Renewal

OME Membership automatically renews according to the membership option you select—monthly, every three months, or annually—unless you cancel before your next renewal date.

By purchasing a Membership, you authorize OME to charge your selected payment method at the beginning of each renewal period until you cancel.

Monthly Membership

Monthly Membership renews automatically each month.

You may cancel at any time before your next billing date. Your cancellation will prevent the next scheduled charge, and your Membership will remain active through the end of your current paid month.

Payments already processed are nonrefundable, including for unused days remaining in the current billing period.

3-Month Membership

The 3-Month Membership is purchased for the full three-month period and automatically renews for another three-month term unless canceled before the next renewal date.

You may cancel future renewal at any time. Cancellation will prevent the next three-month charge, and your Membership will remain active through the end of your current paid term.

Once a three-month term has begun, payments for that term are generally nonrefundable.

Annual Membership

Annual Membership is purchased for the full year at the annual rate and automatically renews annually unless canceled before the next renewal date.

You may cancel future renewal at any time. Cancellation will prevent the next annual charge, and your Membership will remain active through the end of your current paid year.

Once an annual term has begun, payments for that term are generally nonrefundable.

Pausing Your Membership

We understand that travel, temporary schedule changes, or unexpected life circumstances may make it difficult to participate for a period of time.

Monthly, 3-Month, and Annual Memberships may be paused for up to three consecutive months within a 12-month period.

During a pause:

• Membership billing is temporarily suspended.
• Access to member classes, resources, and Membership benefits is temporarily suspended.
• Your Membership and billing will resume when the approved pause period ends.
• For prepaid 3-Month and Annual Memberships, the remaining membership period will resume after the pause rather than being lost during the paused period.

To request a pause, please contact [email protected] before your next billing date.

Exceptional Circumstances

We recognize that unexpected circumstances can arise. If illness, family circumstances, or another significant situation affects your ability to continue your Membership, please contact us.

Although payments are generally nonrefundable once a membership term has begun, we'll review exceptional circumstances individually and do our best to find a reasonable solution.

Managing or Canceling Your Membership

You can manage or cancel your Membership through your OME login account.

If you need assistance, please contact us at [email protected].

Cancellation must be completed before your next billing date to prevent the next automatic renewal charge.